How does your cancellation policies work?

C&T Massage Therapy's cancellation policy:

  1. If a client calls 24-hours prior to their appointment time, no fee is assessed.
  2. A 100% service charge is assessed for a no call/no show appointment.
  3. A 25% service charge is assessed with late cancellations when cancelled within 24-hours. This applies up to the appointment beginning time. After the appointment time starts is considered a No Call/No Show.